You are welcome to return or exchange items purchased on-line in-store so long as it is within the 30 days period from date of purchase. Be sure to include your contact info and a brief explanation if desiring to exchange or return/refund. When trying on boots, be sure to walk in carpeted areas until you are sure that your boots fit correctly.įor most customers USPS will be the least expensive means to send back a return. Original shipping and handling charges are not refundable.īoots may be exchanged or returned only if the soles are unscratched and the boots are in as-new condition. Reimbursement will be made by the original method of payment.Ĭustomer pays return shipping costs for items sent back for exchange or refund. Long Creek Outfitters is committed to making sure that you are satisfied with your order! You can exchange or return any merchandise within 30 days of your purchase as long as it has not been worn, altered, product has original tags, a copy of your receipt is enclosed, and there is a brief note explaining why you returned your items. We do not ship to APO, Military, Alaska, Hawaii, Puerto Rico or Canada.
Additionally, we ONLY ship to the lower 48 States within the USA. We do not offer International Shipping at this time. *Please note a typical pair of Work Boots being sent UPS 2 Day or Overnight will generally be in excess of $100. Most items will be available for expedited shipping options in order to decrease shipping time these options require you to call and speak to one of our Sales Representatives in order to determine availability and pricing. We do ship Saddles to the lower 48 States within the USA.
Oversized packages such as Saddles, Saddle Pads are excluded from all Free Shipping options. *Subject to UPS normal operating conditions.Īll orders exceeding $75.00 will qualify for free standard shipping standard shipping applies to standard locations within the contiguous 48 states.
Most orders are received within 1- 4 Business Days using UPS Ground. All orders are processed daily Monday – Friday. All items are stocked in our Retail store in Leon, Iowa.
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